Terms and Conditions
Terms and Conditions and Prices for Investering og Feriebolig Rejser ApS
Investering og Feriebolig Rejser ApS
Udsigten 20
6640 Lundeskov
Tel: +4529448616
CVR: 41283947
Review of information
1. Payment
2. Cancellation Policy
3. Customer & Privacy Policy
4. Consumer Protection
5. Complaint Procedures
1. Payment
Investering og Feriebolig Rejser ApS uses a secure payment server that encrypts all
information using the SSL protocol, which means your data is secure and cannot be read by
third parties. Investering og Feriebolig Rejser’s own website also uses SSL encryption.
You can pay for your trip in full directly on the website when you book, or by clicking on a payment link sent to you via email after you’ve paid a deposit.
Investering og Feriebolig Rejser ApS accepts online payments via Visa/Dankort and Mastercard. Payment will not be charged to your account until the booking is confirmed, unless otherwise agreed upon at
or specified in your order. When paying with Visa Electron and Mastercard Debit, which are debit cards, the payment will be reserved on your account in accordance with the terms of your card until we process or decline the payment.
The website uses the following currencies for pricing:
Denmark – Danish Krone (DKK)
Once the payment has been processed in our system (within one business day), the ticket/booking confirmation will be sent to you.
For all our trips, the deposit is 10% of the trip price. The remaining balance must be received by the travel agency no later than 60 days before departure.
If you book through the website less than 60 days before departure, the full cost of the trip must be paid immediately.
If you damage anything at the travel locations, you are required to pay for the replacement of the damaged item.
2. Cancellation Policy
A 90% refund is available for cancellations made up to 60 days before departure. For cancellations made no later than 60 days before departure, 10% of the total amount will be refunded. If you cancel a trip with a deposit no later than 60 days before departure, the 10% deposit will be retained, and you will not be required to pay the remaining 90%. You may sell your spot to someone else, and we will change the name at no charge. If you cancel your trip later than 60 days before departure, there is no refund. There is no additional cancellation fee. To cancel, please contact the company:
Investering og Feriebolig Rejser ApS
Udsigten 20
6640 Lundeskov
Email: contact@investeringogferiebolig.dk, Tel: +45 22 16 72 64.
3. Customer & Privacy Policy
We do not sell personal information and do not disclose your personal information
to others; it is stored only in our customer database. You may have your
information deleted at any time.
In order for you to enter into an agreement with Investering og Feriebolig Rejser, we require the following
information:
. Name
. Address
. Phone number
. Email address
We collect your personal information for the purpose of delivering the product
to you. The personal information will be shared with area managers in connection with the booking, as they need it to perform their work related to the rental.
Personal data is recorded by Investering og Feriebolig Rejser and stored for up to five
years, after which the data is deleted.
When personal data is collected through our website, we ensure that this always occurs
only after you have given your explicit consent, so that you are fully informed about exactly what
information is being collected and why.
The director and employees of Investering og Feriebolig Rejser have access to the information about you that is recorded at
.
The data controller at Investering og Feriebolig Rejser is: Bjarke Wolmar
We do not store or transmit customer information in encrypted form.
As a registered user with Investering og Feriebolig Rejser, you always have the right to object to
the processing of your data. You also have the right to access the information we have recorded about you.
You have these rights under the Personal Data Act; please direct any inquiries regarding this matter to
or contact@investeringogferiebolig.dk.
Cookies
https://investeringogferieboligrejser.dk/ uses cookies to optimize the
website and its functionality, thereby making your visit as easy as possible.
You can delete cookies from your computer at any time; see the instructions on Webshop Cookies and
Privacy Policy.
Log statistics
We use web analytics on https://investeringogferieboligrejser.dk/, which means that a statistics
system collects information that provides a statistical overview of how many visitors we
have, where they come from, and where on the website they leave, etc.
The log statistics are used solely for the purpose of optimizing the Investering og Feriebolig Rejser website
.
4. Consumer Protection
Learn more about your consumer protections when you make a purchase using a PensoPay payment solution:
https://pensopay.com/mere/forbrugerbeskyttelse/
5. Appeal Procedures
When filing a complaint, please include our email address: contact@investeringogferiebolig.dk, as well as the website where you purchased the item.
A complaint regarding a product or service may be submitted to the Center for Complaint Resolution, Nævnenes
Hus, Toldboden 2, 8800 Viborg.
You can file a complaint with the Center for Complaint Resolution via the Complaint Portal for Nævnenes Hus (Link).
For EU citizens outside the EU, complaints must be submitted via the European Commission’s online complaint platform.
ec.europa.eu
Standard Cancellation Form
(This form should be completed and returned only if you are exercising your right of withdrawal)
– To [insert the trader’s name, physical address, and, if applicable, fax number and
email address]:
– I/we (*) hereby give notice that I/we (*) wish to exercise the right of withdrawal in connection with my/our (*) purchase agreement for the following goods (*)/provision of the following services (*)
– Ordered on (*)/received on (*)
– Consumer’s name (Consumers’ names)
– Consumer’s address (Consumers’ addresses)
– Consumer’s signature (Consumers’ signatures) (only if the contents of the form
are submitted on paper)
– Date
